What is a credit transfer fee and why am I being charged this fee?

A Credit Transfer Fee is a small charge applied to your checkout total when applying your credits to another rider. You will also be charged this fee when you make a booking under a name that is not the primary account holder's name, or the name we have on file. Please, always double-check when making a booking that the first rider's name matches the first and last name signed up for Club EagleRider.