You will receive prompt notifications via email and text messages. This will allow you to either secure an alternative motorcycle booking or reach out to us at +1 310-321-3181 for assistance in finding a replacement. If you are eligible for a refund, it will be processed after 3 days (72 hours) from the time the booking is canceled.
Please be aware that the refund timeline is contingent upon your banking institution. Generally, it may take 5 to 10 business days for the refund to reflect in your U.S. bank account. For non-U.S. banks, the process might extend to 14 business days. If you have not received the refund after this period, please feel free to contact us at 310-321-3181. We would be happy to assist you by providing information to help trace the refund with your bank.