How do I get paid on my rentals?

When will I get paid?

The system will issue your payout share 72 hours after you completed the drop-off process with your renter without any dispute or claim filed. 

To check if your payout share has been issued, go to Dashboard and click on Earnings & Payouts. Then scroll down to the Transaction History. 

  • If you see an earning transaction of your booking, you can withdraw the payout share at any time. 
  • If you do not see the earning transaction of your booking yet, please kindly check back the next day. 

Payment Distribution History

In order to withdraw your payout share, you must add your payout method first, then initiate payout withdrawal. 

Setting up Payout Method 

  • To set up a payout method, go to Dashboard and click on Earnings & Payouts
  • Scroll down to Payout Method Settings and click on “Add Payout Method.” 
  • Fill out the Payout Method form and click the “Submit” button. 
  • You will see your new bank account showing up under the Bank Accounts section. 

Payout Method added

Withdrawing Payout Share 

  • To withdraw your payout share, go to Dashboard and click on Earnings & Payouts
  • Ensure you have an earning balance and a payout method to start the withdrawal. 
    Earning Balance
  • Under the Earnings Balance section, click on “Start New Payout Withdrawal.” 
  • Select your payout share from the list by clicking on the checkbox, choose a transfer method, then click the “Withdraw” button. 
  • The time it takes for the funds to appear in your bank account depends on your payout method. Please allow 2-5 business days for the amount to deposit into your bank account. 

Payout Withdrawal

NOTE: We currently do not automate the payout withdrawal process at the time. If you’re unsure what to do or need help, contact us. We’re happy to answer your questions.