The following is the EagleShare privacy policy. EagleShare is affiliated with EagleShare, Inc. and Eagle Travel Systems, Inc. EagleShare is a marketplace that connects owners and renters of motorcycles. The purpose of our marketplace is to share the information you provide as an interested renter with the specific third-party owners you identify.
PURPOSE OF THIS PRIVACY POLICY
We at EagleShare recognize the importance of protecting your personally identifiable information ("PII") that you provide to EagleShare. This Privacy Policy sets forth our policies regarding the collection, use, and disclosure of your PII both through our online and offline operations. This Privacy Policy also explains how you can correct or change your PII or opt-out of receiving certain marketing materials.
EagleShare strives to better serve you by keeping you informed of promotions, products, and services, while, at the same time, safeguarding your PII. Our intent is to bring you offers and discounts that we believe are relevant to your interests offered by and through EagleShare and EagleShare's affiliates and other non-affiliated companies with whom we have business relationships.
This Privacy Policy is incorporated into, and part of, the Terms and Conditions, which govern EagleShare's website at www.eaglerider.com (which will be referred to as the "Site" for the remainder of this policy).
If you have any questions or concerns regarding this statement, you should contact EagleShare by email at privacy@eaglerider.com.
WHAT IS PERSONALLY IDENTIFIABLE INFORMATION AND HOW IT IS COLLECTED
We need to collect certain information about you, whether you are a renter or an owner. For example, if you are an owner of a motorcycle, you must have an account with us in order to list a vehicle for rent. When you choose to share the information with us, we display this information to potential renters.
Creating an account is not required to search on the marketplace, check the prices of different vehicles, or explore vehicle details. If you choose to receive our newsletters or engage in other marketplace activities, you must create an account and provide personal information. The service that you chose will determine what information we collect from you. This information may include, but not be limited to:
- Name
- Email Address
- Home and/or Business Address
- Telephone Numbers at which we can contact you
- Your Date of Birth
- Method of Payments (credit card and expiration date)
- Driver’s License and Province/Country of Issuance
- Vehicle details, such as Vehicle Identification Number (VIN)
- Identity verification information
How we collect this information will depend on how you use our services. We may collect this information directly from you by telephone, email, upon completion of an application or enrollment form, or through your use of our Service or the Internet. We may also collect information about your use of our Site, transactional and account information, e-mail, and other information related to communications to our Site. We may also collect information about you indirectly through a travel wholesaler, aggregator, tour operator, travel agent, an account program in which you or your employer participates, or through one of our partner programs when you deal with us through those means. Additionally, our franchisees, affiliates, and third parties may provide us with information about you.
You may choose not to provide some of your PII to us, but this may prevent us from providing our services to you, or limit our ability to provide you with the level of service that you would otherwise expect from us.
HOW PERSONALLY IDENTIFIABLE INFORMATION IS USED AND DISCLOSED BY EAGLESHARE
Usage
We strive to ensure a stress-free rental experience and are dedicated to building a rewarding and lasting relationship with every customer. In order to provide the level of service we believe you expect from us, we may use your PII for the following purposes:
To provide the services and operate the services;
To do all things necessary to administer those services;
To provide customer support;
To research, develop, manage, protect and improve our Site and services;
To maintain and develop our service-oriented software and other business systems;
To make your experience with our service smoother and faster
To analyze data, or to have a third party do so on our behalf.
We may also use your PII such as your email address for other purposes. For example, such information may be used to process and track your transactions and to send you information about us, our affiliates, business partners' products and services, and other information that may be of interest to you. If you use our Site, information may also be used to evaluate what portions of our Site are visited more often than others, determine where visitors came from, where they go, and how long they stay on a particular page, or on our Site in general.
We may match information collected from you through different means or at different times, including, for example, information collected online and offline, and use such information along with information obtained from other sources, including third parties. To do this, it is often necessary to share this information with carefully selected vendors and business partners we work with, such as companies that manage accounts, offer affinity, frequent-user, and reward programs, and companies that perform marketing services, companies that provide insurance service, and other business operations for us. See below under Disclosing.
Disclosing
Your public listing page on the Services will always include some basic information, such as your name associated with your account, your public profile photo, and for owners, the city where your vehicle is located, your listing description, your calendar availability, transaction-related information to allow our community to evaluate your reliability and responsiveness, and reviews or feedback about you. Your public listing page may also include information about your cancellations and the approximate geographic pick-up location of your vehicle.
The Service allows your public profile and public listing pages to be included in search engines, in which case your public profile and public listing pages may be indexed by search engines and may be published as search results.
EagleShare enables vehicle owners to offer and share their vehicles with other individuals. If you agree to a booking through our Services, we may provide your information to the other party in that transaction as reasonably necessary to facilitate the transaction. For example, EagleShare may provide your mobile phone number to facilitate communication, your driver's license information to confirm license validity or your photograph for identification. We will also share the address of the vehicle and, if applicable, the proposed delivery location with the other party.
We may share information with vendors and service providers who support the operation of our Services and business and who need access to such information to carry out their work for us (including, for example, web hosting, analytics, payment processing, email delivery, marketing, insurance, claims administration, and customer support services). In some cases, the service provider may directly collect the information from you on our behalf. These service providers may use your personal information only as directed or authorized by us.
We may also disclose your PII to affiliated and non-affiliated organizations including, for example:
To your company or organization if you use our services under a corporate or another commercial account;
To rental vehicle manufacturers;
To your credit card issuer;
To credit reporting and fraud-checking agencies;
To debt collection agencies, if you fail to pay monies owed to us;
To government or private organizations responsible for the processing or handling of traffic or parking related violations;
To driver licensing authorities, directly or through intermediary organizations, when needed to verify compliance with EagleShare’ safe driver criteria for qualified drivers and/or to verify license information;
To the government, regulatory, and law enforcement agencies where the disclosure is required or authorized by law, and otherwise as we believe is necessary or appropriate to satisfy any law, regulation, or other governmental requests, to operate our Site properly, or to protect or defend our rights or the rights or well-being of our employees, users or others or if you are involved (or are suspected by governmental authorities or our security functions to be involved) in any illegal activity, even without a subpoena, warrant or court order.
We may also share your information with other non-affiliated third parties, such as entities that provide services for or through our Site or for our business (e.g., advertisers, ad servers, content providers, services providers, credit card processors, fulfillment services providers, e-mail list Ownering companies and distribution companies) that use such information on our behalf consistent with this Privacy Policy. These types of third parties are not permitted to use your information for any secondary purposes.
We may also transfer or assign your information to third parties as a result of or in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization, or liquidation. For more information see our sections below on changes in the use of your PII.
WEBSITE TRACKING AND THE USE OF COOKIES AND OTHER TECHNOLOGIES
If you use our Site, certain PII may be collected in the course of your use of our Site. Initially, upon first entering, we inform you of our collection of these PII and will be prompted with an acknowledgment of this. As with many web sites, we may use both session-based and persistent "cookies" and/or other technology (e.g., web bugs, e-mail bugs, clear GIFs, web beacons, tracker GIFs, and "clickstream" data logs) in our Site and other web sites, or in our electronic communications with you, to enhance the functionality of our Site and services and to make your transactions and other activities more convenient and efficient. These technologies may vary, but in many cases may involve a small file stored locally on the computer used to access our Site (commonly referred to as a 'cookie'), and may be used to store and collect information relating to your viewing and use of our Site and our correspondences with you. We use cookies to track website trends and patterns. This helps us understand our users' needs better and improve areas of our Site. We store information we collect through cookies to create a profile of our users. A profile is stored information we keep on individual users that details their travel preferences, rental history, and behavioral activity, and to minimize the need for you to re-enter information on our Site. Consequently, collected information is tied to a user’s PII to provide offers and improve our services and content within our Site.
Most cookies expire after a defined period of time, or you can delete your cookie file at any time. Most web browser software is initially set up to accept cookies. You can reset your web browser software to refuse cookies or to indicate when a cookie is being sent. However, some parts of our Site will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you will not be able to set personalized preferences, and/or may have difficulty completing transactions.
We may collect your computer's IP (Internet Protocol) address and domain name address, the identity of your Internet service or access provider, the type of web browsing software you use, your computer's operating system, the URL of the web page from which you came to visit our Site and the language you selected for your web browsing software (collectively referred to herein as "clickstream data"). We use these technologies, for example, to identify our users, to help diagnose problems with our server, and to administer and promote our and our affiliates' and business partners’ web sites and services.
Third parties (including, but not limited to, software vendors, advertisers, ad servers, content providers, and services providers) may also use similar technologies by or through our Site or third-party websites. In connection therewith, such entities may collect information about you and your usage activity on this and other web sites. We have no responsibility with respect to what information such third parties track or collect, or for any tracking, data collection, or other activities of such third parties. Please check their terms of use and privacy policies for such information.
We may use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, or similar technology which is industry-standard technology used by most major websites.
ANALYTICS
Analytics is the process of tracking Internet Protocol addresses to determine page views, search engine optimization (the process of improving rankings in search engine results), and responses to key AdWords selected by us. Like many companies, we offer tools for user tracking on our website. As part of this process, a piece of Javascript is rendered on every page of our website and when an end-user such as yourself loads that page on their browser, you will automatically send a request to the provider of the snippet(s), which could allow the said provider to identify your Internet Protocol address. We currently use Google as such providers, however, in the future may use additional providers. If you want to opt-out of Google Analytics, please follow the procedures described at https://support.google.com/analytics/answer/6004245
LINKS TO OTHER WEBSITES
Our Site may contain links or references to other web sites outside of our control, and the privacy policies of these sites may differ from our own. Please be aware that we have no control over such web sites and our privacy policy does not apply to such web sites. We advise you to check the privacy policies of such sites before disclosing any PII via such sites.
FRAMING
Occasionally when linking to another site from eaglerider.com, you may still see EagleShare's logo or an eaglerider.com frame. The reason for this is, to provide you with a seamless experience when visiting our website. In these cases, you are no longer on eaglerider.com but will now be on a different website, not owned or controlled by EagleShare and therefore the information collection practices of the third party's site may differ from EagleShare's. The privacy policy of a third-party site will govern how information collected from you is used by the owner of the site. You can always know what site you are on by checking the location bar within your browser.
HOW WE PROTECT THE SECURITY OF PERSONALLY IDENTIFIABLE INFORMATION
The security of your PII is an important concern to us. We exercise reasonable care in implementing generally accepted standards of technology security in order to protect information collected via our Site from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, such as firewalls and Secure Socket Layer (SSL) encryption for some of your more sensitive PII.
Unfortunately, "perfect security" does not exist on the Internet, and no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee that any information stored on our servers, or transmitted to or from a user, will be free from unauthorized access. For example, and in particular, unencrypted e-mail is not a "secure" means of communicating with us, since e-mail may be intercepted by a third party in the course of its delivery. By using our Site and corresponding with us, you acknowledge that you understand and agree to assume these risks.
We will never request that you send us any sensitive PII, such as your credit card number, password, membership number, or pin number, in an e-mail or into a web site that is not located at the eaglerider.com domain name. If you receive an e-mail or other correspondence requesting that you provide any such information via e-mail or to a web site that is not on such domain name, please do not provide such information, and report such request to our privacy officer at privacy@eaglerider.com.
In the unlikely event that we believe that the security of your PII in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail.
HOW TO CORRECT, UPDATE OR DELETE PERSONALLY IDENTIFIABLE INFORMATION THAT EAGLESHARE MAINTAINS AND/OR OPT OUT OF RECEIVING MARKETING MATERIALS FROM EAGLESHARE
You can control the methods by which we may contact you about your account, your booking
You can opt-out of our use and disclosure of your PII for marketing purposes and customer satisfaction surveys, and service fluidity and/or withdraw your prior consent for same, by the methods provided below. If you do so, your consent will be withdrawn; however, it is possible that you may receive correspondences scheduled prior to our receipt and processing of your opt-out request.
To Opt-Out of Email Campaigns: You may reply to a promotional or marketing e-mail that you have received from us by following the opt-out procedures described in the promotional or marketing email. (If you use more than one e-mail address, then send your opt-out e-mail from each of your e-mail addresses.)
At our discretion, we may also provide additional methods for you to opt-out of having your PII used or disclosed for promotional and marketing purposes, such as by clicking on a checkbox located on the page of our site on which your PII is collected, or otherwise made available when you make reservations.
Your option not to receive promotional and marketing material: (a) shall not preclude us from corresponding with you, by e-mail or otherwise, regarding your relationship with us (e.g., your account status and activity or our responses to questions or inquiries you pose to us, or confirmations for existing reservations); (b) shall not preclude us, including our employees, contractors, agents, and other representatives, from accessing and viewing your PII for our internal business purposes; and (c) shall not preclude us from disclosing your PII as described in this Privacy Policy for purposes other than sending you promotional and marketing materials.
If you wish to contact us to: (1) inquire about our privacy practices; (2) provide feedback and comments regarding our privacy practices; or (3) access or correct your PII we have, contact us using the contact information detailed above.
APPLICABLE LAW AND JURISDICTION
This Privacy Policy shall be governed by the laws of the United State and the State of California, without regard to conflict of law principles. By providing any PII to us, you fully understand and unambiguously consent to the transfer of such PII to, and the collection and processing of such PII in, the United States and other countries or territories. You agree that any cause of action that may arise under this Privacy Policy shall be commenced and be heard in the appropriate court in the State of California, County of Los Angeles. You agree to submit to the personal and exclusive jurisdiction of the federal or state courts located within Los Angeles County in the State of California.
CHANGES TO THIS PRIVACY POLICY
We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time so visitors are encouraged to review this Privacy Policy at the inception of each session.
YOUR ACCEPTANCE OF THIS PRIVACY POLICY
By using our Site, or otherwise providing your PII to us, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our Site or provide any PII to us.
PRIVACY POLICY EFFECTIVE DATE: FEBRUARY 4, 2021
If we materially change the way your personal information will be used, we notify you by way of either a prominent posting on our site, by mail, and/or by email. We encourage you to periodically review this Privacy Policy in order to keep apprised of minor changes and of our current privacy practices.